Shipping Policy

 

Shipping Policy

Thank you for visiting and shopping at Pure & Little Online ! We are committed to delivering your orders as quickly and affordably as possible. The following are the terms and conditions of our shipping policy.

Your order may be subject to import duties and taxes (including VAT)

Processing Time

All orders are processed and put into work within 2 business days from when the order is received. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed. We will notify you of any significant delays by email.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times vary depending on your location:

Domestic (within UK): Typically delivered within 7-10 business days.

International: Delivery times vary by destination, usually within 5-10 business days.

Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

 International Shipping Policy

We currently ship internationally to select countries. Customs fees, duties, and taxes for international orders are the responsibility of the customer and may vary by country.

Note: We are not responsible for delays due to customs clearance.

Shipping Restrictions

We do not ship to P.O. boxes, APO/FPO addresses, or certain international locations.

Damages, Lost, or Stolen Packages

Purely Little Online is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

For lost or stolen packages marked as "delivered," we recommend reaching out to the carrier for assistance.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at:

Email: info@pureandlittle.com